alam bet Privacy Policy

This page describes what we collect when you use alam bet and how we keep that data protected. We at alam bet take your privacy seriously. When you create an account, deposit funds, or play our games — whether slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), sportsbook (Liga 1, Piala AFF, MotoGP), live dealer (blackjack, roulette, baccarat, Dragon Tiger), or esports markets (Mobile Legends, Free Fire, PUBG Mobile) — we collect certain information to verify your identity, process your payments, and deliver our service.

Our privacy practices are designed to be transparent. We explain what data we collect, how we use it, who we share it with, and what rights you have. We do not sell your personal information to third parties for marketing purposes. We use your data only to operate alam bet, comply with legal obligations, and improve our service. This policy applies to all users accessing alam bet from supported jurisdictions where our services are available under applicable law.

If you have questions about how we handle your data, our contact details appear at the end of this policy. We encourage you to read this document carefully so you understand our practices.

Data We Collect on alam bet

We collect information in several ways. When you register an account on alam bet, we ask for your email address, a password, and basic profile details. During identity verification, we collect your full name, date of birth, identity document number, and proof of address. These documents are required by law to prevent fraud and money laundering. We store these documents securely and do not share them with third parties except where required by legal process.

When you deposit funds on alam bet, we collect payment information. Depending on your chosen method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), we receive transaction details and confirmation from your payment provider. We do not store your full payment credentials — payment processors handle that directly. We do record transaction amounts, dates, and the payment method used, so we can reconcile your account and process withdrawals.

When you play games on alam bet, we log your activity — which games you play, your wager amounts, and your outcomes. This data helps us detect fraud, resolve disputes, and understand how our platform is used. We also collect technical information: your IP address, browser type, device type, and approximate location (country level). This helps us prevent unauthorized access and comply with regional restrictions.

How We Use Your Data on alam bet

We use your data to deliver alam bet's core functions. Your email and password authenticate your account. Your identity documents verify that you are who you claim to be and that you meet our eligibility requirements. Your payment information processes deposits and withdrawals. Your game activity data calculates your account balance and resolves disputes if you question a transaction.

We also use your data for compliance and security. We analyze patterns to detect fraud, money laundering, and problem gambling indicators. We may flag unusual activity (e.g., rapid large deposits followed by immediate withdrawals) for manual review. We share information with payment processors and anti-fraud services to protect alam bet and our users. We retain records for the periods required by law — typically several years for financial transactions.

We do not use your data to send unsolicited marketing emails or SMS messages. We may send you transactional emails (account confirmations, withdrawal notifications, support responses) and service announcements (maintenance windows, policy changes). You can manage your communication preferences in your account settings on alam bet.

Third-Party Processors and Data Sharing

We share your data with third parties only when necessary to operate alam bet. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and Indonesian banks) receive your payment information to process transactions. These processors have their own privacy policies and security standards. We do not control how they handle your data beyond what our contracts require.

We may share data with law enforcement or regulatory authorities if required by legal process (court order, subpoena, or government request). We comply with such requests to the extent required by law. We may also share aggregated, anonymized data with analytics partners to understand how alam bet is used — this data cannot identify you personally.

Personal data

Information that identifies you, such as your name, email, identity document number, or payment details.

Technical data

Information about your device and connection, such as IP address, browser type, and device type.

Transaction data

Records of your deposits, withdrawals, and game activity on alam bet.

Aggregated data

Statistical summaries that do not identify individuals, such as "many active users played Aviator today".

Your Rights and Data Access

You have the right to access the personal data we hold about you on alam bet. You can request a copy of your data by contacting our support team. We will provide it in a readable format within a reasonable timeframe. You also have the right to correct inaccurate data — if your address or identity details are wrong, you can update them in your account settings or request our help.

You have the right to request deletion of your data, subject to legal and operational constraints. We may retain some data (transaction records, identity verification documents) for the periods required by law or to resolve disputes. You can request account closure at any time, and we will stop processing your data for new purposes, though we will retain historical records as required.

Cookies and Tracking Technologies

We use cookies on alam bet to remember your login session, store your preferences, and analyze how you use the platform. Cookies are small files stored on your device. You can control cookies through your browser settings — most browsers allow you to block or delete cookies. Disabling cookies may affect your ability to use alam bet fully.

We also use analytics tools to track how users interact with alam bet — which pages you visit, how long you stay, and which games you play. This helps us improve our platform. These tools may set their own cookies or use similar tracking technologies. We do not use this data to identify you personally, only to understand aggregate usage patterns.

Data Security and Storage

We protect your data using industry-standard security measures. Our servers use encryption for data in transit (HTTPS) and at rest. We restrict access to your data to authorized staff only. We conduct regular security audits and maintain incident response procedures. However, no security system is perfect — we cannot guarantee absolute protection against all threats.

Our servers may be located outside Indonesia. By using alam bet, you consent to your data being transferred to and stored in other jurisdictions. These jurisdictions may have different data protection laws than Indonesia. We take steps to ensure your data receives adequate protection regardless of location.

Contact Us About Privacy

If you have questions about our privacy practices on alam bet, or if you wish to exercise your rights (access, correction, deletion), please contact our support team. We operate in English and are available during standard business hours. You can reach us through the contact form on our platform or by email. We will respond to your request within a reasonable timeframe.

This privacy policy may be updated from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on alam bet and updating the effective date. Your continued use of alam bet after such changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your data.